60 percent of iberia's Madrid-Barajas customers use Auto Check-in

Friday 1, October 2010


60 percent of iberia's Madrid-Barajas customers use Auto Check-in


Almost 60% of Iberia customers at the Madrid-Barajas airport use auto check-in, either online or via auto check-in machines in T4.


On a company-wide level, this proportion is 31%, up five points from last year.


Online auto check-in, which enables passengers to download their boarding cards up to 24 hours before their flights, accounts for 22% of all check-ins, and climbed six points from last year. 


In all Spanish airports, auto check-in amounts to 30% of the total , up four points from last year. In the rest of Europe, the proportion is 34%, 11 points higher. In the Americas, auto check-in facilities were used by 18% of Iberia passengers, an increase in the year of 14% (on-line +10% and machines + 9%)


This growth is explained chiefly by the extension to nearly all the cities served by Iberia of these facilities, which allow passengers to obtain their boarding cards up to 24 hours before departure.



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