A new online search engine and booking system for Accor hotels

Wednesday 26, May 2010


A new online search engine and booking system for Accor hotels


Since May 11, 2010, booking a room via, or any of the websites for the Group’s Sofitel, Pullman, Mercure, Novotel, Suitehotel, all seasons, ibis and Etap Hotel brands, has become a whole new experience.




All of the services offered by our hotels are displayed directly on the homepage to ensure that our customers find exactly what they are looking for, in just a few clicks. Web users can now select their hotel and room type easily and intuitively thanks to a range of new features, which include an interactive map showing hotel locations and descriptions, and an advanced, intelligent search engine that allows users to refine their search as they navigate, using such criteria as budget, number of children and the presence of a car park or a swimming pool.


Search results update automatically and appear in order of relevance:

  • First, hotels that have rooms available for the dates selected and meet all of the customer’s criteria.
  • Then, to offer the customer the widest possible choice, hotels that have rooms available and meet some of their criteria.
  • Lastly, hotels that are fully booked for the dates selected, but have rooms available for other dates.


Discounts and special offers are clearly presented beside each hotel in the list.


These new features follow other recent changes to Accor hotel websites, such as the introduction of videos, new tourist guides and more comprehensive hotel presentation files.


“The new system is a prime example of how Accor’s distribution strategy focuses relentlessly on customers,” said Jean-Luc Chrétien, Executive Vice President, Hotel Marketing and Distribution. “We constantly strive to deliver increasingly attractive, personalized offers to ensure complete customer satisfaction.”





Bookmark and Share


^ back to top


Find the best deals available today

The grey menu on the right is your best friend. Always check before you travel.

Plan your trips with the help of great resources

More and more travellers think that researching and planning a European city break is half the fun and they're not interested in pre-arranged trips or escorted tours. Self-guided tours offer a lot of advantages but require some guidance and good resources.


Clean, green and very pristine

Top 10 most environmentally pure countries

With the recent wild fires, disrupting flights and increasing air pollution, environmental quality is a growing factor in attracting tourists.



Top 15 most spectacular hotel rooftop views

The hotel price comparison site has put together a list of the fifteen most spectacular hotel rooftop terraces in the world.

Latest offers, discounts and more...

Accor “3=2 offer”
Why not extend your stay? 3 nights for the price of 2.
Columbus Direct travel insurance
Quality cover at low prices to customers all around the world.
Priority pass
Access VIP lounges no matter where which airline and class you fly.
European City Cards
See more and pay less! Get your "passport" to European cities.
Rail Europe
Comfortable and affordable on European trains.
Lonely Planet Magazine
Packed with insider knowledge, hints and tips.
Sandemans New Europe City Tours
Free walking tours in 13 cities within 9 countries.
Sol Melia Wednesdays
Search your exclusive special offers now for the coming weekend!
Low-cost shuttle and private transfers in over 70 countries.
IMEX Frankfurt 25-27 May
The essential worldwide exhibition for incentive travel, meetings and events.
Subscribe to Travelio News Summary via RSS Follow our news titles on Twitter Become a fan of on Facebook Bookmark and Share