Accor Vacation Club’s winning style at ATHOC Awards
Tuesday 3, August 2010
The Timeshare Industry held its 19th annual National Industry Awards night Friday, at a gala dinner designed to recognize the best of the best in each Member Company’s employees - and Accor Vacation Club was the standout performer, taking five of the night’s major awards for Marketing, Innovation and Sales Team amongst others.
“Our business has proven its resilience over the last 12 months. Having a quality product offering exceptional value for money always gives you an advantage in any market conditions, but without doubt our success can be attributed to the individual and team efforts our members of staff have made over the past year”, said Craig Wood, CEO of Accor Vacation Club
“All of Accor Vacation Club’s employees have been pushing for excellence in 2009/2010 to achieve our goals, that then reflects back positively to our 28,000+ Members. This is constantly reinforced by the positive feedback and comments that we receive from our satisfied member base.” he added.
”Tonight’s awards are a recognition of the hard work and effort provided by all of the team at Accor Vacation Club and the support that we receive from our parent company ACCOR.”
“Our commitment to our members is to provide a world-class service, and these awards recognize our commitment in employee development to achieve this objective. Congratulations from all our Accor Management and staff are extended to these new industry ambassadors of Accor Vacation Club,” he concluded.
And the winners are…
AWARD FOR MARKETING MANAGER OF THE YEAR
This nominee demonstrates a consistent and positive attitude towards service. This star performer demonstrate excellent knowledge of the resort, the industry and it’s products and services. This performer achieves beyond expectation results based on consistent use of these skills.
AWARD FOR CORPORATE MANAGER OF THE YEAR
This award is for an individual in a non-management position employed in administrative department
AWARD FOR SALES TEAM OF THE YEAR
TWIN WATERS TEAM
This award is for a team involved in the sales operations of a single resort/sales site or for multiple projects. Team members may include project director and sales, marketing and administrative management and staff.
AWARD FOR SALES MANAGER OF THE YEAR
PETER COLE – NOVOTEL TWIN WATERS
This award is for an individual Manager responsible for the sales functions at a single sales site, single resort site, or multiple sales sites. They will have consistently exceeded sales targets with their superior management skills whilst maintaining excellent client service levels. This nominee must be a consistent performer with evidence of their management skills whilst ensuring an emphasis on quality assurance and compliance with the Industry Code of Practice.
AWARD FOR INDUSTRY INNOVATION
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