At, customers can manage their reservations online

Wednesday 31, March 2010


At, customers can manage their reservations online


At, wherever their booking was made, customers can now access their reservation details, modify their personal data, change their itinerary and consult useful information for their trip.



In the “Your reservations” section on the website’s homepage, customers can log on easily and access all useful information, services and options enabling them to organize their trip as they wish.


This section is divided into four separate categories:

  • “Your trip”, to access, finalize or change a reservation,
  • “On board”, for information on in-flight products and services on their chosen flight,
  • “At destination”, for information on their destination,
  • “Practical information”, to make their trip easier with the Air France guide to airports, all there is to know about transporting baggage, online check-in etc.


By clicking on the “Your trip” section, customers can access their reservation details and can consult, finalize or change it.


Whatever the fare conditions linked to their ticket, customers can change or enter:

  • their Flying Blue number and their e-ticket identification code in the “Passenger details” section,
  • their e-mail address and personal and professional telephone numbers in the “Contact information” section,
  • their choice of meal and seat preference in the “Preferences” section,
  • the compulsory information requested by the authorities of the destination country (APIS information etc.)


By clicking on the “Flight information” section, customers can change the date and time of their flight, their itinerary and their class of transport, if the fare conditions permit.


“This service offers customers the possibility of making their own changes to their reservation and corresponds to the new trends observed in customer behaviour”, stated Christian Boireau, EVP French Sales Air France KLM.




Bookmark and Share


^ back to top


Find the best deals available today


London 2012 makes most of learning opportunities in Vancouver 2010

As the Vancouver Olympic Winter Games draw to a close, London 2012 organisers have been taking advantage of the final opportunity to experience and learn from an Olympic Games, before London becomes the next Olympic Host City.


Next Winter Olympic Games: Sochi, Russia

As the 21st Winter Olympic Games wind down in Vancouver, my thoughts naturally turn to the 22nd Winter Olympic Games scheduled for February 7 through 23, 2014, in Sochi, Russia. 2014 will mark the first time that Russia will host the Winter Games – Moscow hosted the Summer Games in 1980.


Business Travel

An Advantage, Not A Luxury: Business Jet Bookings set to rise in 2010

Even in these difficult economic times, companies are still seeing value in business aviation and are looking to increase business jet travel in 2010.

Latest offers, discounts and more...

Accor “3=2 offer”
Why not extend your stay? 3 nights for the price of 2.
Columbus Direct travel insurance
Quality cover at low prices to customers all around the world.
Priority pass
Access VIP lounges no matter where which airline and class you fly.
European City Cards
See more and pay less! Get your "passport" to European cities.
Rail Europe
Comfortable and affordable on European trains.
Lonely Planet Magazine
Packed with insider knowledge, hints and tips.
Sandemans New Europe City Tours
Free walking tours in 13 cities within 9 countries.
Sol Melia Wednesdays
Search your exclusive special offers now for the coming weekend!
Low-cost shuttle and private transfers in over 70 countries.
IMEX Frankfurt 25-27 May
The essential worldwide exhibition for incentive travel, meetings and events.
Subscribe to Travelio News Summary via RSS Follow our news titles on Twitter Become a fan of on Facebook Bookmark and Share