Austrian resumes flight operations partly on 19 Apr
Sunday 18, April 2010
Following the current prognosis Austrian Airlines will resume its flight operations partly on 19th April, 6.00 a.m., which was affected by the volcanic eruption in Iceland during the past days.
Scheduled departures from Vienna and Austrian airports on 19th April:
As of 06.00 a.m., Austrian Airlines is planning departures from all Austrian airports to those European destinations again, which are outside the area of influence of the volcanic ash. These are most destinations South and East of Austria. We are constantly monitoring the situation for destinations North and West of Austria which are bordering the affected area. In these cases we will decide at short notice. Departures to longhaul destinations are currently according to schedule. Check-in for departing flights starts tomorrow, 19th April at 4.00 a.m. Please note that check-in is possible only at the check-in counters. The online web check-in and self check-in machines are not available.
Scheduled arrivals at Vienna and Austrian airports on 19th April:
Departures from European destinations outside the area of influence of the volcanic ash are planned according to schedule from 6.00 a.m. These are most destinations South and East of Austria. Austrian Airlines are constantly monitoring the situation for destinations North and West of Austria which are bordering the affected area. In these cases we will also decide at short notice.
Arrivals of the longhaul flights from Delhi, New York, Washington, Dubai, Toronto and Tokyo on 19th April in Vienna are currently according to schedule. Austrian Airlines regret that they cannot operate flights scheduled to arrive on 19th April from Bangkok and Beijing.
For the sake of our clients we do our utmost to take decisions as early as possible, so that they can maintain a leadtime of six hours prior to the respective departure.
Due to the current situation, there can be changes at short notice. Therefore they kindly ask you to check the status of your flight, before you leave for the airport. You will find further information under “Arrival & Departure”.
The customers have the possibility to rebook their flight. There will be no charge for this rebooking. Customers can also organise an alternative means of transport themselves, a rail journey, for example. On request, we will refund the unused part of the ticket.
If you want to rebook your flight, please contact our Customer Service Center between between 8.00 a.m. and 8.00 p.m. under +43 (0)5 1766 1000.
For general information regarding the current situation we have installed the following number: +43 (0)5 1766 2000.
For information on charter flights operated by our subsidiary Lauda Air please go to www.laudaair.com.
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