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British Airways - Flight disruption due to weather - 22th December

Wednesday 22, December 2010

 

British Airways - Flight disruption due to weather - 22th December

 

The second runway at Heathrow is now open and we are continuing to review our operation. It will take time to rebuild an operation of BA size and complexity at their hub airport.

 

British Airways asks you not to travel to the airport unless you have a confirmed booking on one of the flights that is operating.

 

Changing your booking 

BA is encouraging customers to try to make changes to their booking online. 

 

Please note that not all booking types can be changed online. If you find the change or refund options are not available in 'Manage My Booking' please contact your travel agent or call BA. 

 

 

 

LONDON GATWICK and LONDON CITY 

BA expects to operate all flights into and out of London Gatwick and London City, although some flights may be subject to delays. 

 

LONDON HEATHROW 

BA has updated the flying schedule for today.

 

> Check the status of your flight

 

You can also check your flight status on your mobile at ba2go.com and via our iPhone, Android and Blackberry apps. 

 

Thursday 23 December 

BA will aim to operate the majority of their flights to and from Heathrow on Thursday.  However, it will take some time to rebuild an operation of their size and complexity at the hub airport, Heathrow.

 

If you are travelling to or from London Heathrow up to and including Friday 31 December 

If you are travelling to or from Heathrow during this period and do not wish to travel, you may:

 

  • Rebook on to a flight to the same destination up to 355 days in the future
  • Refund the ticket to the original form of payment
  • You can try and make these changes yourself on 'Manage My Booking', via your travel agent, or call BA.

 

> Manage My Booking

 

What to do if your flight has been cancelled  

If you are affected by the cancellations you can choose to rebook on an alternative flight or you can claim a full refund on ba.com. 

 

BA is experiencing extremely high call volumes and we apologise if you experience a delay in contacting them. 

Please do not go to the airport or contact them by email to make changes to your booking.

 

> Rebooking options and how to make changes to your booking 

 

 

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