Delta first to submit plan to allow customer use of portable electronic devices below 10,000 feet
Tuesday 5, November 2013
Delta is the first airline to submit a plan to allow customers to use of portable electronic devices below 10,000 feet beginning as early as November 1.
Delta Air Lines is ready to allow its customers to be the first to use their portable electronic devices below 10,000 feet as early as Nov. 1, 2013 pending Federal Aviation Administration approval. All Delta aircraft have completed carrier-defined PED tolerance testing to ensure the safe operation of passenger portable electronic devices during all phases of flight and Delta's plan has been submitted to the FAA for approval.
In support of the FAA's call for expanded PED usage in flight, more than 570 mainline domestic aircraft stand ready to allow customer use of e-readers, tablets, and smartphones, all in airplane mode, during taxi, takeoff and landing on domestic flights. Delta Connection's more than 550 regional aircraft will be ready by the end of the year. In-flight Wi-Fi will continue to be available for customers above 10,000 feet.
This announcement continues Delta's efforts to lead the industry by offering customers:
- The largest Wi-Fi enabled fleet, including more than 800 aircraft
- The only U.S. domestic carrier with personal on-demand entertainment at every seat on all long-haul international flights by the end of 2013
- The first real-time baggage tracking on delta.com
- The first U.S. airline with real-time customer service through Twitter @DeltaAssist
The Fly Delta app, including Glass Bottom Jet which gives customers the ability to sightsee from the sky using dynamic maps, social networks and more
Unprecedented runway views at the award-winning Sky Decks at Delta Sky Club in New York-JFK and Hartsfield-Jackson Atlanta International Airport.
"We appreciate the FAA's collaboration with the industry to define a path for enabling the safe use of portable electronic devices below 10,000 feet," said Joanne Smith, senior vice president, In-Flight Service. "The Delta team is committed to always working to make flying better and thanks to their efforts our customers are the first to be able to use their devices throughout their entire flight."
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