easyJet back to full service
Wednesday 28, April 2010
Since the airspace re-opened, the airline has worked tirelessly to support over 200,000 stranded passengers. To assist our passengers, the airline paid for over 100,000 hotel stay's, operated over 20 rescue flights to hotspot destinations, and strengthened seating capacity on many flights by operating larger aircraft.
To get people home as quickly as possible, we set up a standby waiting list at airports once flights were up and running. To keep passengers informed we have been regularly updating our website, proactively sending out 1/2 million emails, 1/4 million text messages and communicating via social media websites.
Bringing 200,000 passengers' home has required a massive airlift, and we thank our passengers for their patience and understanding during this unprecedented natural disaster.
Faced with this enormous logistical task, easyJet managed to repatriate its passengers by:
Important notice to passengers:
Go to www.easyJet.com before you leave for the airport
Please ensure you find out the status of your flight immediately before you travel to the airport.
EasyJet.com will always be the best place to find the latest updates on the disruption. Given the unique volcanic and weather patterns cancellations can happen at very short notice as well as reinstating flights so please ensure you visit the website immediately before you travel to the airport. If your flight is cancelled, do not travel to the airport.
Keep checking your e-mails
If your flight is cancelled you will receive an e-mail with information on your options.
Check-in desks will now close as per the usual 40 minutes* prior to departure.
Please note that check-in desks will now operate as normal from today the 26th of April 2010. Remember that airports will still be very busy so make sure you leave plenty of time for check-in.
*Check-in closes 60 minutes before departure at Sharm El Sheikh (SSH), Hurghada (HRG) and Tel Aviv Airport (TLV).
Online check-in service now operating.
Online check-in service is now operating and you will now be able to check-in online and print out your boarding pass.
More and more travellers think that researching and planning a European city break is half the fun and they're not interested in pre-arranged trips or escorted tours. Self-guided tours offer a lot of advantages but require some guidance and good resources.
With the recent wild fires, disrupting flights and increasing air pollution, environmental quality is a growing factor in attracting tourists.
The hotel price comparison site www.trivago.co.uk has put together a list of the fifteen most spectacular hotel rooftop terraces in the world.