Easyjet Flight Cancellations 16 April 2010

Friday 16, April 2010


Easyjet Flight Cancellations 16 April 2010


Due to the volcanic eruption in Iceland, UK Air Traffic Control (NATS) has now closed UK airspace until at least 1pm on Friday 16th. This means that easyJet, along with all other airlines, is currently unable to operate flights in and out of the UK.



The disruption is expected to continue, and we are unable to say when operations will resume as normal given the uncertainty of this situation. A number of northern and western European countries are also affected.


Volcanic ash can cause a significant safety risk. The suspension of operations could last for an extended period. Please keep checking the website for updates or information on any booked flights.


Please check your flight before you travel

If you were due to fly at any time on April 15th or at any time up until 1pm on April 16th from any UK airport, unfortunately your flight has now been cancelled. Flights to and from Scandinavia, Holland and Belgium from elsewhere in Europe are also affected. Please can you check your flight’s current status on the Flight Departures Checker page at before you travel to the airport.


If your flight is cancelled

Easyjet offers you either:

  • full refund of the cost of your flight and any directly related unflown sector within the same booking (if applicable), back to the original card your flight was paid with, OR
  • free transfer to another flight on the same route within 30 days of the original flight date. If your flight is part of a return trip, you will also be able to change any directly related sector(s) within the same booking free of charge to keep your initial intended length of stay. If transferring to a flight at a later date, please note that the current volcanic ash related disruptions may impact flight operations for an extended period.

This is in accordance with our obligations under EC Regulation 261/2004
Please remember you may also need to separately cancel other elements such as travel insurance, accommodation or car rental.


Attention all passengers who have car hire booked with their flight

Your Car rental booking will not be automatically cancelled or amended due to flight disruption. If you need to cancel or amend - please follow these instructions:


If you booked your car during the flight booking process as one transaction (flight and car):

  • Please go to 'my easyJet', locate your car rental booking and cancel it.
  • If you have amended your flight and need to re-book your car [after cancelling your existing car rental booking} please click on the car rental tab on the easyJet home-page and follow the instructions.


If you booked your car rental separately from your flight:

  • Please click on the car rental tab on the easyJet home page and follow the instructions to cancel your booking and make a new one for your revised travel dates.
  • All customers who have amended their flight bookings and have a car booked:
  • Please note - You must cancel your existing reservation and re-book.




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