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Easyjet vulcano disruption update - cancelled flights

Wednesday 21, April 2010

 

Easyjet vulcano disruption update - cancelled flights

 

Due to the ongoing closure of air space in large parts of Europe, easyJet flights to / from Northern Europe, including the United Kingdom flights will be cancelled until 01:00hrs GMT on Wednesday 21 April.

 

 

A limited number of flights will continue to operate in Southern Europe, and passengers who are booked to travel with easyJet are advised to visit easyJet.com before travelling to the airport.

 

Passengers who are booked to travel on a cancelled flight should not travel to the airport but should instead arrange either a full refund or a free transfer to another flight on the same route within 30 days of the original flight date through easyJet.com.

 

Please check the status of your flight before you travel to the airport by visiting our "Latest Travel Information section.

 

If your flight is cancelled Easyjet offer you either:

  • a full refund of the cost of your flight and any directly related unflown sector within the same booking (if applicable), back to the original card your flight was paid with (please specify details under "Other" on the bottom section of the online refund claim form) or
  • a free transfer to another flight on the same route within 30 days of the original flight date.

 

This is in accordance with our obligations under EC Regulation 261/2004

 

Please remember you may also need to separately cancel other elements such as travel insurance, accommodation or car rental.

 

 

 

 

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