Finnair's check-in services ensure smoother departures for winter holidays
Friday 18, February 2011
The winter holiday season is approaching and many will travel on a winter holiday to hot, sunny destinations or to snowy ski slopes.
Holiday departures can be made easier by completing check-in formalities in advance and by bringing baggage to the airport the previous evening. Travellers are also requested to arrive at the airport two hours before departure, because winter holiday traffic may cause congestion at Helsinki-Vantaa Airport, especially on the weekend of 18–20 February.
Check-in can be completed in advance on the internet, by text message or by using the self-service check-in kiosks at the airport. Online check-in for scheduled flights opens 36 hours before departure and for leisure flights 12 hours before departure. If check-in is completed in advance online, by text message or at a self-service check-in kiosk, baggage may be dropped off at the Baggage Drop desk. One family member who is travelling on the flight may drop off the baggage for the whole family, provided that he or she can show all flight tickets and his or her own travel documents.
Normally, baggage checked in for early morning flights can be dropped off the previous evening between 20.00 and 21.30. Before the winter holidays, however, evening check-in times have been extended and baggage intended for the following day's flights can be dropped off between 17.00 and 22.00 on 17–19 February and 24–26 February.
The baggage allowance is marked on the ticket: 1PC means the passenger is allowed to check in one bag free of charge. The maximum weight of the bag is 23 kg and its maximum external dimensions (height + length + width) are 158 cm. If the passenger checks in one bag, a fee will be charged in this case for his or her skis. If, however, he or she only has carry-on baggage and a pair of skis, the skis will be transported free of charge. Finnair Plus Platinum and Gold members are always permitted to check in one pair of skis free of charge.
Families with children and other special passengers who need assistance, may use their own service desk, No. 216, which is marked with the text Special Passengers and corresponding symbols. The service point may also be used by children travelling alone and their escorts and by others needing assistance, such as people using a wheelchair.
Please note that many ski wax products and ski cleaners are inflammable and toxic, and therefore cannot for that reason be carried by passengers or in their baggage. Further information can be found on the Finnish Transport Safety Agency (TraFi) website: http://www.ilmailuhallinto.fi/substances_and_articles
Advance check-in service times can be checked on the airport website: http://www.helsinki-vantaa.fi/travelling/winter-travellers-checklist
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