Flight update due to volcanic ash - Italy - 9 May

Sunday 9, May 2010


Flight update due to volcanic ash - Italy - 9 May


Due to the Volcanic eruption in Icaland, air traffic in Northern Italy has been restricted. Alitalia and Airone communicate that Sunday 9th May from 08 to 2pm (Rome time) flights to and from Turin, Genoa, Milan-Malpensa, Milan-Linate, Bergamo, Pisa, Bologna and Florence are cancelled.



Alitalia strongly recommends checking the status your flight prior to proceeding to the airport. To check your flight status click here (if your flight is operated by another airline, please contact the operating carrier for information).


Alitalia will provide a full ticket refund without penalty to all passengers affected by the cancellations who are unable to reschedule their flights or unable to accept alternate flight options. Requests for refunds must be made by June 15th, 2010.


To request ticket refunds for travel affected by the volcanic activity, passengers must follow the procedure outlined below:

  • For tickets purchased on, Alitalia's call center or any Alitalia ticket counter please send an email to after 20th May. Remember to include the first and last name of the passenger, telephone number along with the flight number and date for which the refund is being requested. Requests for refunds may also be made by contacting Alitalia's call center at + 39 06 22 22
  • For tickets purchased through a travel agency, please contact your travel agent directly. Passengers wishing to be reprotected on the first available flight, are invited to contact Alitalia or Alitalia's call center at + 39 06 22 22 or for tickets purchased through a travel agency, the issuing travel agent directly.




Bookmark and Share


^ back to top


Find the best deals available today

The grey menu on the right is your best friend. Always check before you travel.

Plan your trips with the help of great resources

More and more travellers think that researching and planning a European city break is half the fun and they're not interested in pre-arranged trips or escorted tours. Self-guided tours offer a lot of advantages but require some guidance and good resources.


Clean, green and very pristine

Top 10 most environmentally pure countries

With the recent wild fires, disrupting flights and increasing air pollution, environmental quality is a growing factor in attracting tourists.



Top 15 most spectacular hotel rooftop views

The hotel price comparison site has put together a list of the fifteen most spectacular hotel rooftop terraces in the world.

Latest offers, discounts and more...

Accor “3=2 offer”
Why not extend your stay? 3 nights for the price of 2.
Columbus Direct travel insurance
Quality cover at low prices to customers all around the world.
Priority pass
Access VIP lounges no matter where which airline and class you fly.
European City Cards
See more and pay less! Get your "passport" to European cities.
Rail Europe
Comfortable and affordable on European trains.
Lonely Planet Magazine
Packed with insider knowledge, hints and tips.
Sandemans New Europe City Tours
Free walking tours in 13 cities within 9 countries.
Sol Melia Wednesdays
Search your exclusive special offers now for the coming weekend!
Low-cost shuttle and private transfers in over 70 countries.
IMEX Frankfurt 25-27 May
The essential worldwide exhibition for incentive travel, meetings and events.
Subscribe to Travelio News Summary via RSS Follow our news titles on Twitter Become a fan of on Facebook Bookmark and Share