Hotels.com survey finds London's taxis ranked best in the world
Friday 20, August 2010
The Hotels.com annual taxi report* has revealed that London taxis have been voted the best in the world** for the third year running.
The majority of travellers (59%) who were polled from across the world for the annual Hotels.com taxi report said that London's black cabs were far and away the pick of the world's taxis, fending off competition from New York (favourite amongst 27% of travellers) and Tokyo with 26% of the vote. The German city of Berlin and Bangkok's tuk tuk taxis completed the top 5.
Travelling by taxi is one of the first experiences that many travellers have upon arrival in a new city, so it is significant for the UK capital's tourist industry that London taxis are making such a good impression on visitors. The majority (55%) of UK travellers said that they regularly take a cab to their hotel when arriving in a foreign city or resort, as opposed to 16% who tend to use a private car, or 14% who prefer to venture onto a train.
The global poll scored city based taxis for their levels of cleanliness, value, quality of driving, knowledge of the area, friendliness, safety and availability. The overall findings include:
Alison Couper, director of Communications, Hotels.com, commented: "It's great to hear that London has won the best taxi vote for the third year running. The journey to your accommodation should not be a stressful or off-putting experience as it can severely taint your view of a destination, if bad.
"A friendly, knowledgeable taxi driver helps form a positive first impression and they are most definitely an important part of any country's tourism industry."
Bob Oddy, general secretary of the London Taxi Drivers Association, said: "Taxi surveys are fast becoming a one horse race. I can't recall any independent research during recent years which has not placed London cabbies top of the list. I'm confident that the vigorous Knowledge of London training which our drivers are required to undertake is the bedrock of our success."
* Research was conducted amongst over 1900 travelers worldwide 11-28th May, 2010.
** Includes EMEA, LATAM, APAC and USA
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