Iberia eases ticket changes to London, Dublin, Brussels and Amsterdam
Thursday 15, April 2010
London, Dublin, Brussels and Amsterdam airports have been closed due to the air traffic problems in British and Irish air space caused by volcanic ashes clouds coming from Iceland. Therefore, Iberia has decided to ease all its fare conditions on flights to both destinations.
Customers holding Iberia form tickets (IB075) issued before April 15th, for flights through April 17th may request changes of date or route without penalty. The changes can be made until April 29th and the new ticket will be valid until June 30th, 2010. The same privileges are granted to holders of tickets for flights operated by Iberia Regional/ Air Nostrum, as well as for the flights of the series IB7000 operated by British Airways between Madrid and London. However, this won't apply to flight tickets with an Iberia code but with all legs operated by other airlines, except those mentioned above.
Iberia regrets the inconveniences to customers, and is trying to offer them the best possible alternative. The airline reminds its passengers that they can change their tickets at their travel agents, or by calling Iberia's customer service line in the event that they purchased them directly from the airline.
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