Lufthansa Special Flight Schedule
Friday 19, February 2010
As a consequence of the strike measures which have been initiated by the “Vereinigung Cockpit” trade union, Lufthansa is making corresponding adjustments to its flight schedule from Monday to Thursday, 22 to 25 February. About two third of the affected Lufthansa flights will have to be cancelled. Lufthansa regional partners will operate their flights al-most according to schedule.
The special flight schedule for the period of the strike can be accessed as of now at www.lufthansa.com and lists all flights which should be operating according to a current planning. Depending upon the actual operating conditions during the days of the strike, further changes could be made to the special flight schedule.
Customers, who have bought a Lufthansa ticket for a flight which is operated by a partner airline (Codeshare), will not find the LH flight number known to them in the special flight schedule. Since the partner airlines are not affected by the strike, these flights will operate as planned.
Lufthansa is doing everything in its power to inform its customers as soon as possible and to offer alternative travel possibilities. Passengers already booked on a Lufthansa flight in the period from 22 to 25 February can rebook one time free of charge on another Luf-thansa flight, if they wish to change their travel plans – provided their ticket was issued before 18 February, the new travel date is before 31 May 2010 and no change is made in their departure and arrival destination.
Should the flight be cancelled and due to that the purpose of the journey no longer apply, cancellation of the booking is also possible free of charge. Passengers have the opportu-nity to regularly check the status of their booking at www.lufthansa.com, under the head-ing “My bookings”. A cancellation of the flight and the booking will be shown there. If a rebooking has been made, the travel alternatives will be shown there as well.
Passengers on domestic flights, whose flights have been cancelled, can independently purchase a rail ticket for the identical route in the same travel class and later, together with proof of the flight ticket purchased from Lufthansa, claim a refund. They can access the passenger receipt of their etix online at www.lufthansa.com under Information & Service > Check-in > Passenger Receipt.
Customers can continue to obtain information about their bookings, as well as about the possibilities of rebookings and cancellations, on the cost-free number 0800 / 8 50 60 70 (from Germany).
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