Marriott Responds to Volcanic Eruption in Iceland
Wednesday 21, April 2010
Marriott International’s hotels in Europe are being very sensitive given the volcanic eruption in Iceland and its effects on our guests. They are encouraged by the re-opening of some airports in Europe.
Marriott are currently waiving cancellation fees through 21 April, for guests holding existing reservations at all Marriott branded hotels and Ritz-Carlton hotels in the United Kingdom and select hotels elsewhere in Europe.
They are assessing the policy in other affected markets around the world on a case-by-case and daily basis.
Guests with pre-paid reservations and groups are asked to contact the hotel directly where they have reservations to discuss the options available to them.
As always, the comfort and well-being of their guests and employees is a top priority at Marriott. As the situation continues to evolve, they will continue to monitor government travel advisories and restrictions and will update our policies and procedures accordingly.
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