Instant confirmation
It means that the indicated rooms are readily available and your reservation can be confirmed once you complete the payment.
"On request booking"
It means before proceeding with your reservation, the supplier must check availability at some hotels by phone or fax first. Such reservations will be confirmed (or will not, if there is no any free capacity in the hotel chosen) by email to you usually within 1-2 business days.
Check-in
Procedure for registration of guests on arrival in hotels and other accommodation establishments, commonly by signing a register.
Check-in time
Term most commonly used to how late a reserved room will be held before it is let to another guest, unless the hotel is notified of late arrival.
Late arrival
Term used by hotels to apply to a guest who arrives or is scheduled to arrive after the latest check-in time specified by the hotel, usually after undertaking of guaranteed payment and/or prior notification of late arrival is received by the hotel.
Check-out
Procedure for guests vacating their rooms and settling their accounts in hotels and other accommodation establishments.
Check-out time
Latest time by which hotel guests are expected to vacate and pay for their rooms on the day of departure, commonly but not necessarily 12 noon.
Late check-out
Check-out by a guest in a hotel later than the stipulated time, commonly but not necessarily noon. Hotels may make an additional charge, but it is common practice to extend a guest’s check-out time on request, if the room is not required for another guest.
Day rate
The rate available in some hotels for daytime use of bedrooms, particularly common in airport hotels.
Rack rate
Standard full or published price per hotel room, to be distinguished from various special (discounted) rates at which rooms may be actually sold, and also from average room rate (ARR).
No show
Term used in the business for a hotel guest or passenger with a reservation who fails to take it up without notifying the hotel or carrier.
Single supplement
Additional payment by a guest for single occupancy of a hotel room, usually on an organized tour for which charges are specified on the basis of sharing a room.
Upgrade
To change to a superior standard, as in moving a passenger or a hotel guest or their reservation to a superior seat or accommodation.
ROOM TYPES
BED TYPES
ROOM TYPES
HOTEL TYPES
Resort
Place to which people go for holidays (vacations) and recreation, hence holiday (vacation) and health resorts, also inland and coastal/seaside resorts. Historically the evolution of tourism has been closely identified with the beginnings and subsequent development of resorts. Nowadays the term often has its literal meaning to denote any visitor centre to which people resort in large numbers and capital cities tend to be the largest and most prosperous resorts in their countries, especially for international tourists.
Boutique hotel
A relatively new designation of hotel accommodation, usually small in scale, privately owned and managed, with the emphasis on high quality personal service, comfort, decor and design, often operated in a distinctive restored building.
Apartment hotel
An establishment combining the features of an apartment building and a hotel, i.e., providing furnished accommodation with cooking facilities without service, and also offering such optional facilities as maid service or a restaurant, catering commonly but not exclusively for longer-stay residents. Also known as apartotel.
Botel
An establishment providing customary hotel facilities and services on a permanently anchored ship.
Guest house
Small owner-managed establishment normally providing accommodation, food and drink to residents only, also known in Continental Europe as a pension.
Pension
Establishment common in Continental Europe, usually described in English-speaking countries as a guest house, normally owner-managed and providing accommodation, food and drink to residents only.
Motel
An establishment providing accommodation and often also other facilities and services primarily for motorists. Originating in North America as a response to growth in motor travel, early motels were distinguished by low-rise buildings with rooms normally accessible from the outside, adjacent car parking and location in relation to highways. These features are still characteristic of many motels today but other establishments so called do not differ significantly from hotels with extensive parking facilities, and are sometimes also known as motor hotels, motor inns and motor lodges.
Hostel
An establishment providing inexpensive accommodation and often also food, usually for specific groups, rather than the general public, such as employees of a firm, students, young travellers (youth hostel).
Ryokan
A traditional Japanese inn, commonly with a garden, private suites or guest rooms with shared bathrooms, and meals normally served in rooms.
Self-catering accommodation
Overnight accommodation provided without meals in many holiday centres, rented rooms, houses, apartments, and similar establishments, where cooking and other facilities are provided for guests’ use. Large self-catering complexes often provide retail outlets for provisions, as well as restaurants as optional facilities.
MEAL TYPES
PLAN TYPES
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