Red Carnation’s “41” is number one in London at the Condé Nast Johansens awards
Tuesday 16, November 2010
Red Carnation, one of the most celebrated family-run boutique hotel collections for service excellence in the world, is proud to announce their five star hotel in London, “41”, was named Most Excellent London Hotel for 2011 at the recent 29th Annual Condé Nast Johansens UK & Ireland Awards for Excellence.
The Awards are based on responses from guest nomination forms, guest survey reports, and our regional inspector reports drawn from the hotels featured in our most recent guides. Condé Nast Johansens includes an unequalled collection of luxury, boutique and country house hotels, inns, resorts, luxury spas, and venues for meetings and events across 65 countries. Each property is approved for recommendation following an annual inspection by a team of local experts and selected for its dedication to the highest standards of comfort, unique personality, warmth and service, impressive facilities and surroundings.
The judges of the awards commented that 41 is ..“the mix of traditional excellence and welcome surprise touches. An honesty bar and 24-hour informal dining make guests feel truly at home; there is even a pantry filled with tasty home-made treats for a midnight feast!”
General Manager Malcolm Hendry comments that “We’re delighted to receive such a prestigious award, but far from making us complacent it spurs us on to even greater efforts. The Red Carnation principle that ‘No request is too large, no detail is too small’ is something we really take to heart and I think this is what enables us to achieve our consistently high rankings on TripAdvisor– the environment at “41” is special, but it’s the passionate service that explains why guests keep coming back to visit us over and over again.”
This five star boutique hotel, overlooking the Buckingham Palace Royal Mews, feels more like an exclusive and traditional London club and exudes an air of splendid luxury and distinguished self indulgence. The wood panelled lounge, with its roaring fire and leather armchairs is seductively welcoming, while the striking black and white design theme is chic and contemporary. At "41" staff out-number guests two to one, so guests don’t have to lift a finger – they not only know you by name but don’t need reminding when it comes to your favourite drink, preferred newspaper and regular room. The generous hospitality includes a host of thoughtful extra touches, including a tempting pantry with a complimentary buffet of cold meats, seafood, salads, fruit and loaves of bread that you are welcome to plunder at any time of the day or night. "41" is part of Red Carnation - a luxury collection of five and four-star family-run boutique hotels.
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