Schiphol airport cancelled flights - KLM update
Friday 16, April 2010
The eruption of Mount Eyjafjallajokull in Iceland on 14 April 2010, and the resulting volcanic ash cloud over Northern Europe has caused severe disruption of flights in Northern Europe.
Amsterdam Airport Schiphol
No departures from/arrivals into Amsterdam Airport Schiphol until 18:00 hours local time on Friday, 16 April.
No departures from/arrivals into any United Kingdom airport until 19:00 hours local (UK) time on Friday, 16 April.
If you travel to, from or via Amsterdam Airport Schiphol, between 14 April and 18 April 2010, KLM offers the following options:
1. Change of travel dates
You may change flight dates for travel to, from or via Amsterdam Airport Schiphol. Outbound travel should occur no later than 31 May 2010. The original required duration of your stay may be unchanged.
The following conditions apply:
KLM may have changed your flight dates for you. Log on to Manage my Booking to view your flight details. If your flight dates have not been changed, you can change your flight dates free of cost if you have a fully flexible ticket.
If you do not have a fully flexible ticket, please contact us about changing your flight.
2. Change of destination
You may use the full value of your existing tickets for the purchase of new tickets at the same or a higher AIR FRANCE, KLM and/or Delta fare.
Re-booking and re-issuing of tickets must be done by the end of the day on Friday, 30 April 2010. To change your destination, please contact us.
If your flight was cancelled or delayed more than 5 hours, you may request a full refund. You can apply for a refund by contacting us, or your travel agent.
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