Strike action called by Vereinigung Cockpit pilots’ union totally inappropriate
Thursday 18, February 2010
The Vereinigung Cockpit (VC) union has called on Lufthansa pilots to participate in a fourday walkout from 22 to 25 February. Lufthansa regrets any inconvenience that the industrial action may cause passengers.
The decision comes despite the willingness shown by Lufthansa to reach a negotiated settlement demanded by the pilots’ union at long and intensive talks. In addition to demands on job security, however, the union also insisted on a greater say on fundamental entrepreneurial issues, equating to intervention in business management at the Airline. That demand cannot be accepted.
A strike will appreciably damage the Company, its customers and staff. The union’s call for strike action, despite numerous proposals on job security put forward by Lufthansa is entirely inappropriate. In the interests of the Company and its customers, the Vereinigung Cockpit pilots’ union is urged to return to the negotiating table in order to work out a constructive solution to the dispute. Lufthansa will go to every length to minimise the impact of a stoppage on customers and passengers.
Lufthansa has set up a free number - 0800 / 8 50 60 70 - for customers to call and obtain information about their flight bookings (re-bookings/cancellations). Information about ongoing flight operations can be acquired at any time under “Arrival and Departure” at www.lufthansa.com.
Passengers already booked on a Lufthansa flight in the period from 22 to 25.02.2010 can rebook once free of charge on another Lufthansa flight, if they wish to change their travel plans – provided their ticket was issued before 18. February, the new travel date is before 31.03.2010 and no change is made in their departure and arrival destinati
Applicable rules for flight cancellations caused by strike action:
Should the purpose of a journey become null and void because of a flight cancellation, passengers can annul their flight booking free of charge.
Passengers travelling within Germany can switch to a journey by rail with Deutsche Bahn, if their flights have to be cancelled. For that purpose, they must exchange their electronic ticket (etix) for a travel voucher at a Lufthansa automatic check-in terminal. Alternatively, customers can buy a train ticket for the route for which their flight ticket was valid. The train ticket can then be submitted with the flight ticket to Lufthansa for a refund.
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