Thomson Airways huge rescue package is now complete - 70,000 customers brought home

Friday 30, April 2010


Thomson Airways huge rescue package is now complete - 70,000 customers brought home


Following a full paced repatriation programme, Thomson Airways, Thomson and First Choice will have rescued all of their customers by the end of today. The vast majority of Thomson and First Choice customers have already returned to the UK and there is just a very small number travelling back today.



Combined, the holiday companies had a total of 70,000 customers who were delayed overseas due to the recent disruption. The focus at Thomson and First Choice has been very much focused on getting customers back home to their friends and families as quickly as possible. All their overseas staff in resort, head office staff in the UK and our special assistance teams meeting returning customers, have been working round the clock to ensure that this happened.


Christian Cull, Director of Communications at Thomson and First Choice said: "The closure of UK airspace for six days was a completely unprecedented situation. Everyone at Thomson Airways, Thomson and First Choice rose to the challenge and their number one priority at all times was getting customers home safely. We are very proud of all the hard work that has happened across the business, to look after customers and repatriate them back to the UK so quickly. The response from our customers has been overwhelming and we would like to thank them for their support."




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