Virgin Atlantic unveils new travel agents website

Thursday 2, June 2011


Virgin Atlantic unveils new travel agents website


Virgin Atlantic has unveiled a new travel trade website dedicated to travel agents and tour operators.


The website, offers a one stop shop for agents looking for information on Virgin Atlantic. The site features information on the airline’s policies, products, destinations and news with areas designed to surprise and delight the agent with competitions and special offers. To launch the site Virgin Atlantic is offering all agents the opportunity to win two return Upper Class tickets to New York, as well as four nights in the fabulous Gansevoort, Park Avenue. We’ll also treat the agent and a friend to dinner at Nobu New York.


Paul Wait, General Manager Sales commented; “we are delighted to launch this new website and it really underlines Virgin Atlantic’s longstanding commitment to the trade.   We recognise that the trade is an essential part of the whole customer journey and want to provide them with as much information and as many tools as possible to help them.’


The website was developed by agency Hyper and Projects Director Linda Paalanne commented:  “The final result is truly best in class as a Virgin product should be.  We’re looking forward to evolving the site with further features that will surprise and delight and drive talkability from the trade audience”.


Fast information...

The new website is designed so agents can access information quickly and simply at the click of a button. The Knowledge Bank section is an easy access A to Z directory including everything agents need to know including Aircraft, Baggage and Clubhouses in an easy to read format.


Agent as hero...

The website allows agents to tailor information to their needs.  Agents can ‘favourite’ pages, and see which pages are most commonly viewed by other agents.  They can also create scrapbooks of content from the site, personalise them with their logo and send them directly from the site to their customers or download them as pdfs.  That’s not all – agents can also download logos, images and copy blocks for brochures or communications.


Surprise and delight...

The site will also feature some special “Virgin” touches to surprise and delight the agent including competitions and special offers.


Coming soon...

The website is being launched in the UK initially but will then be rolled out globally. Agent training modules are also being developed and will be available later in the year.


Travel agents looking for further information on Virgin Atlantic should visit the new site at



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