WTM helps SMEs

Friday 12, November 2010


WTM helps SMEs


The fourth and final day of World Travel Market was focused on helping small and medium-sized businesses trade their way out of the downturn.


New for 2010, the WTM Business Day featured a debate with business guru Lord Digby Jones and a panel of industry experts, as well as a range of forums and advice clinics for entrepreneurs.


And, as is traditional for the fourth WTM day, the spotlight was also shone on the needs of travel agents and tourism students.


Lord Jones, former Director General of the CBI, told WTM that only business can create wealth and generate taxation to help the UK recover. He highlighted the vital importance of globalization, outlining the opportunities presented by 1.3bn people in China, 1bn in India and 180m in Brazil. He was joined on stage by prestigious panelists who offered business advice for small travel firms battling against the continued lack of consumer confidence.


Richard Carrick, former Chief Executive of Hoseasons, advised developing a USP, while Steve Byrne, Managing Director of Travel Counsellors, urged: “Focus on value and the quality of your people – not the price.”


Recalling the volcanic ash chaos, Matt Stuart, Managing Director of Getabed, advised: “Think the unthinkable…and try to mitigate that.”

Banker Chris Lee, Head of Travel at Barclays Corporate, said his bank was willing to lend to travel SMEs but admitted many were wary of borrowing money in the downturn.


Richard Carrick also highlighted the biggest challenges currently facing businesses and the need to be brave, take the plunge and invest in order to acquire new customers.


A Bournemouth University Tourism Futures Forum highlighted a potential positive of APD for the UK when economics lecturer Professor Adam Blake said it was not necessarily a bad thing because it takes the place of VAT currently not levied on transport. 


The role of travel agents was recognised in the inaugural WTM Pride of Agents Awards, presented this afternoon at WTM, the premier global event for the travel industry.


Mark Mauder, from the Co-operative Travel Llanelli Morrisons, won the top award in the ceremony, run in association with TTG and Travel Channel and sponsored by Virgin Holidays.


The awards are designed to recognise agents who have gone the extra mile helping their clients during the past 12 months.


There was also a comprehensive programme of destination briefings aimed at travel agency staff during the fourth day.


Quizzes, competitions and training presentations were held on stands across the exhibition halls, with prizes and goodies up for grabs.


Amy Atkinson, from Miles Morgan Travel, won the Made in Germany Quiz, scooping two nights in the Hilton Mainz with her knowledge.



Bookmark and Share


^ back to top


Find the best deals available today

The grey menu on the right is your best friend. Always check before you travel.

Plan your trips with the help of great resources

More and more travellers think that researching and planning a European city break is half the fun and they're not interested in pre-arranged trips or escorted tours. Self-guided tours offer a lot of advantages but require some guidance and good resources.


Clean, green and very pristine

Top 10 most environmentally pure countries

With the recent wild fires, disrupting flights and increasing air pollution, environmental quality is a growing factor in attracting tourists.



Top 15 most spectacular hotel rooftop views

The hotel price comparison site has put together a list of the fifteen most spectacular hotel rooftop terraces in the world.

Latest offers, discounts and more...

Accor “3=2 offer”
Why not extend your stay? 3 nights for the price of 2.
Columbus Direct travel insurance
Quality cover at low prices to customers all around the world.
Priority pass
Access VIP lounges no matter where which airline and class you fly.
European City Cards
See more and pay less! Get your "passport" to European cities.
Rail Europe
Comfortable and affordable on European trains.
Lonely Planet Magazine
Packed with insider knowledge, hints and tips.
Sandemans New Europe City Tours
Free walking tours in 13 cities within 9 countries.
Sol Melia Wednesdays
Search your exclusive special offers now for the coming weekend!
Low-cost shuttle and private transfers in over 70 countries.
IMEX Frankfurt 25-27 May
The essential worldwide exhibition for incentive travel, meetings and events.
Subscribe to Travelio News Summary via RSS Follow our news titles on Twitter Become a fan of on Facebook Bookmark and Share