Iberia cancels all flights departing from Spain until 11am on 4 December
Friday 3, December 2010
Due to the fact the air traffic controllers have decided not to go to work today Iberia cancels all flights departing from Spain until tomorrow at 11am.
Iberia will be informing about flights arriving Spain from any other country once the Spanish airports now closed (Madrid, Canary Islands and Majorca) reopen.
Customers are requested not to go to the affected airports, and instead, contact their travel agency or check the information at www.iberia.com. Iberia’s call centre has been reinforced with a second number (902 100 988), in addition to the usual one (902 400 500). More client service staff is now at work. Clients calling from outside Spain can check their specific country call centre here; these call centres have been also being reinforced with more staff.
Iberia customers will be able to change their tickets without any penalty for flights December 3 and 4. These changes can be made until December 7. Customers are kindly requested not to contact Iberia’s call centre unless necessary, so the service is not collapsed.
Iberia codemns the air traffic controllers attitude, which is causing a terrible harm to thousands of customers and has been taken without prior warning.
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