Iberia eases ticket changes to London, Dublin, Brussels and Amsterdam

Thursday 15, April 2010


Iberia eases ticket changes to London, Dublin, Brussels and Amsterdam


London, Dublin, Brussels and Amsterdam airports have been closed due to the air traffic problems in British and Irish air space caused by volcanic ashes clouds coming from Iceland. Therefore, Iberia has decided to ease all its fare conditions on flights to both destinations.



  • Volcanic ashes clouds from Iceland has caused the closure of London, Dublin, Brussels and Amsterdam airports for safety reasons and it is also affecting Iberia flights to other destinations.
  • Iberia will allow date or destination changes to passengers booked on its flights departing or arriving at London, Dublin, Brussels and Amsterdam airports until April 17th.
  • The airline will accept changes through April 29th and the new tickets will be valid until June 30th, 2010.
  • Customers should contact the travel agents that supplied the tickets, or Iberia Call Center, if tickets were purchased directly from the airline


Customers holding Iberia form tickets (IB075) issued before April 15th, for flights through April 17th may request changes of date or route without penalty. The changes can be made until April 29th and the new ticket will be valid until June 30th, 2010. The same privileges are granted to holders of tickets for flights operated by Iberia Regional/ Air Nostrum, as well as for the flights of the series IB7000 operated by British Airways between Madrid and London. However, this won't apply to flight tickets with an Iberia code but with all legs operated by other airlines, except those mentioned above.


Iberia regrets the inconveniences to customers, and is trying to offer them the best possible alternative. The airline reminds its passengers that they can change their tickets at their travel agents, or by calling Iberia's customer service line in the event that they purchased them directly from the airline.




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