The tourist information point is in high demand at Helsinki Airport

Thursday 24, June 2010


The tourist information point is in high demand at Helsinki Airport


The regional tourist information point was established at Helsinki Airport last autumn. Its user numbers are steadily increasing. Each month, about 14,000–15,000 passengers visit the information point. This has exceeded the expectations of both the information point itself and those of Finavia.



About 14,000 passengers visited the information point in April, and in May, the number was almost 16,000.


“We have served about 450 customers per day over the counter, and even more on particularly busy days,” says Thomas Kingelin of the Marketing Department of Finavia.


The tourist information point is located in arrivals hall 2A in terminal 2. It is in particular intended for providing foreign travellers with information on local services for travellers. The information point will also act as a gateway to the rest of Finland.


In addition to tourist information, customers can buy a Helsinki Card from the info point. The sales of Helsinki Cards began last September. The services available from the point are being developed, and the intention is to also start selling different tour packages and stop-over products.


The tourist information point also provides travellers with information on the terminal amenities, and Finavia’s advisory staff will provide advice outside the “opening hours” of the service point.


The tourist information point is a joint venture by the Cities of Helsinki, Espoo and Vantaa and the Uusimaa Regional Council. The info point is also supported by the Finnish Tourist Board and Finavia.




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